The exciting field of Cloud Computing is rapidly changing how businesses operate today. Cloud computing provides rapid access to shared pools of resources, such as: compute, storage, networks, applications, services, or libraries using an on-demand, utility-based model. The characteristics of a cloud computing model include: self-service, network access, resource pools, rapid elasticity, and metered resource usage. As with any large-scale shift, new skills and processes must be learned and implemented to overcome management challenges. Existing business processes, workflows, and policies must be adapted to account for this new technology. This course, part of the Cloud Computing MicroMasters program, focuses on commonly encountered management issues with the adoption and implementation of cloud computing. Examples include: Cloud migration, Cloud Requests for Proposals, Cloud Service Level Agreements, and other business process compliance issues. You will examine these issues in depth, then review industry best practices and other case studies to develop the techniques that address and mitigate them. Business processes such as procurement, vendor management, and end-user management are also covered. This course is part of the Cloud Computing MicroMaster’s program from UMGC. Upon completion of the program and receipt of the verified MicroMaster’s certificate, learners may then transition into the full UMGC Master’s Program in Cloud Computing Architecture. See the MicroMasters program page for more.